Mumbai Zoo (Rani Bagh) Ticket & Kiosk System

Project Overview & Architecture

Veermata Jijabai Bhosale Udyan (Rani Bagh / Mumbai Zoo) welcomes tens of thousands of visitors daily. This comprehensive ticketing suite combines a consumer-facing web portal, on-site touch-screen self-service kiosks, and counter-based point-of-sale (POS) systems. The platform generates encrypted QR-code passes scanned at automated turnstiles, maintaining real-time occupancy limits and revenue analytics for municipal authorities.

Key Features & Innovations

• ✦Unified Online, Touchscreen Kiosk, and Counter POS ticket issuance.
• ✦Encrypted QR Code ticket generation and instant turnstile scanning validation.
• ✦Real-time visitor capacity monitoring and daily revenue reporting dashboards.
• ✦Seamless surge handling during peak festival and weekend crowds.
• ✦Offline-first kiosk caching mode for continuous operations during network outages.