AI Voice & Call Assistant

Project Overview & Architecture

Engineered an automated outbound voice calling system for insurance clarification and customer policy selection. Powered by ElevenLabs natural voice synthesis and conversational AI agents, the platform initiates outbound calls automatically upon lead registration, guiding customers through policy terms, answering FAQs, and logging selection responses into the CRM.

Key Features & Innovations

• ✦Instant Outbound Calling within minutes of user registration or lead submission.
• ✦ElevenLabs Voice Synthesis with ultra-realistic human speech inflection.
• ✦Dynamic Policy Clarification dialogue flow handling complex user Q&A.
• ✦CRM Integration updating call outcomes, policy choices, and follow-up flags automatically.